Shipping & Returns
Sorry No COD Orders

All orders are processed by the next business day, excluding Saturdays, Sundays and Holidays.

Free Standard UPS Shipping

 We offer free standard UPS Shipping on prepaid Trophy and Plaque Orders over $75. ,Valid in Continental US Only Does not include Hawaii
Puerto Rico Alaska APOs FPOs or anywhere outside the United States. APO FPO Orders are shipped
via United States Postal Service.

Rush Shipping Options Available

 For assistance, please call our customer service department at 1-715-532-6600.

ORDER CHANGES

Order changes must be made withing 24 hours of placing your order. Any changes or additions will require a new sales order.

 ORDER CANCELATIONS

 Our products are personalized to meet your needs, as such any cancelation after 24 hours of ordering will incur a 25% cancellation fee.

ORDER RETURN POLICY

 All returns require an RMA number. Please call Customer Service at 1-715-532-6600 if you require a return.
There will be a 25% restocking charge on all approved returns, plus $2.00 per trophy for engraved plate.
Engraved medals, plaques and custom items cannot be returned for credit. Shipping charges are non-refundable.
Please check your order upon receipt.